Instead of ranking tools we haven't independently verified, here's a practical checklist for evaluating any WhatsApp CRM — and how Wovara CRM answers each question.
Is the number connected officially?
Wovara connects through Meta’s own Embedded Signup — no shared logins, no unofficial workaround Meta could shut down.
Can your team share one number without sharing a phone?
Yes — a shared inbox where conversations are assigned, tagged and resolved by the team, not by whoever is holding the device.
Is there a real CRM behind the chat, or just a message log?
Contact records, custom fields, tags, lifecycle stages and lead scoring update as the conversation happens.
How is AI priced — a flat add-on, or actual usage?
Included from the first paid plan and billed from your wallet only for the replies it actually sends.
Can you keep a number you already use?
Yes — coexistence keeps an existing WhatsApp Business app number working while Wovara adds the team inbox on top.
Are WhatsApp's own charges shown separately from the platform's fee?
Yes — Meta's per-conversation cost and Wovara's fee are two separate lines from a prepaid wallet, never bundled.
One number, a whole team replying, assigning and resolving together.
Segmented, template-based campaigns with delivery and read reporting.
Create templates and track their Meta approval status without leaving Wovara.
Pipeline stages and lead scoring built into every contact record.
Trained on your own FAQs and policies, metered from your wallet, not a flat add-on.
HubSpot, Zoho CRM, Salesforce, Shopify, WooCommerce, Zapier, Make, Sheets, Slack and custom webhooks.