Travel enquiries move fast and often outside office hours — a traveller comparing packages at 11pm won’t wait until morning for a reply. Wovara keeps every enquiry, itinerary and booking update in one shared inbox so your team can respond the moment it matters.
The problem today
Itinerary questions, booking confirmations and last-minute changes come in around the clock, and a single WhatsApp number quickly becomes one overwhelmed phone.
Train an AI agent on your packages, pricing and availability so it can answer common questions immediately, and hand over to a travel consultant for anything that needs a human touch.
Share tickets, itineraries and confirmation documents in the same WhatsApp thread the enquiry started in, instead of a separate email a traveller has to go find.
See a lead’s stage — enquiry, quote sent, booked — on their contact record, so a follow-up never depends on someone’s memory.
Segment past travellers by destination interest or travel season and send a targeted campaign, rather than one blast to your entire list.
Automate reminder templates for document checks, departure times and on-trip check-ins, so travellers stay informed without a consultant chasing each one individually.
A traveller messages outside office hours asking about a package. The AI agent answers pricing and availability immediately and flags the conversation for a consultant to pick up the next morning.
Once a group trip is confirmed, the itinerary and payment schedule are shared directly in WhatsApp, with reminders automated ahead of each payment date.
A tagged follow-up sequence checks back in with leads who requested a quote but didn’t confirm, timed to when they’re most likely to be deciding.
Connect your existing WhatsApp Business number through Meta’s official Embedded Signup — no new number to advertise, no unofficial workarounds.
Every contact is tagged and staged by trip and booking stage, visible on the record beside the actual conversation.
Template reminders and an AI agent trained on your own content handle the repeat questions and follow-ups, so your team spends time on the conversations that need a person.
Reply, follow up and close from a shared inbox that keeps every conversation, its history and its next step in one place.
Connect your existing number and see your first conversations organized in one shared inbox.