Sales, marketing, support and commerce all use WhatsApp differently. Wovara's shared inbox, automation and AI agent adapt to the workflow each team already runs, instead of forcing one generic setup on all of them.
Sales Teams
Leads move faster on WhatsApp than email, but only if the right person sees the message. Wovara gives sales teams a shared inbox, a pipeline stage on every contact, and lead scoring — so nothing sits unanswered and nothing falls through between reps.
Explore Sales TeamsMarketing Automation
WhatsApp campaigns need approved templates, real segmentation and honest delivery reporting — not a broadcast list and a guess at whether it landed. Wovara handles template submission, audience segmentation and per-campaign reporting in one place.
Explore Marketing AutomationCustomer Support
Support on WhatsApp breaks down the moment more than one person needs to answer from the same number. Wovara gives support teams a shared inbox with assignment, internal notes, and an AI agent that can answer the repetitive questions without waiting on a human.
Explore Customer SupportE-commerce & Conversational Commerce
Conversational commerce means the whole purchase journey — discovery, questions, checkout nudge, delivery update, repeat purchase — can happen in a single WhatsApp thread. Wovara connects that thread to a real CRM and catalogue awareness, instead of leaving it in a phone’s chat history.
Explore E-commerce & Conversational CommerceNot sure which team you're solving for?
Every solution above runs on the same shared inbox, contact records and automation — book a walkthrough and we'll map it to your team specifically.