Conversation trends, message volume, agent performance and campaign reporting — plus usage meters so you can see a plan limit coming instead of hitting it.
3,214
Messages this month
64%
of plan limit
The problem
Without real numbers, that question gets answered from memory — whoever remembers the last busy day, or the last campaign that seemed to do well.
The solution
Wovara tracks conversations, messages, campaigns and agent replies as they happen, and rolls them up into a dashboard and an analytics page you can check any time.
A daily chart of how many conversations came in over the last month, so a spike or a slow week is visible immediately, not buried in a table.
See how many messages went each direction over the last week, hour by hour, to understand when your team is busiest.
A table of conversations resolved and average first-reply time per agent, so response speed is measurable, not anecdotal.
See exactly how many of your plan’s messages and contacts you’ve used this month, before you get a surprise at the limit.
Total contacts, open conversations, campaigns sent and average read rate, each with the change since the previous period.
Unassigned conversations and templates still awaiting Meta approval surface as alerts, linking straight to where you fix them.
See it in Wovara
| Agent | Resolved | Avg. first reply |
|---|---|---|
| Priya Menon | 142 | 4.2 min |
| Rahul Nair | 118 | 6.8 min |
The agent performance table’s average first-reply time makes it obvious which teammate is answering fastest, and which one needs support.
The dashboard’s contact and conversation growth figures answer "are we growing" without pulling anyone into a status call.
The usage meter for messages shows how close the account is to its monthly limit before a big broadcast goes out, not after it fails partway through.
Every conversation, campaign and reply is already tracked as it happens — nothing extra to set up.
See conversation trend, message volume, agent performance and usage meters in one page.
Jump straight to unassigned conversations or pending templates from the dashboard’s own alerts.
Yes. Alongside campaign delivery and read reporting, Analytics covers your overall conversation trend, message volume by direction, agent-level performance, and how much of your plan’s messages and contacts you’ve used.
It is calculated per agent from the time a conversation is assigned to them to their first reply, giving a real measure of response speed rather than a self-reported estimate.
The usage meter on the Analytics page shows your messages and contacts used against your plan’s limit in real time, so you can see it coming and upgrade before you hit it.
Get started
Start a free 14-day trial — no card required.